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There is executed course of Attention to Clients for FOGAPI

On December 2, I carry out the course of "Quality in the Attention to Clients " for a group of 14 collaborators of the area of FOGAPI's credit placement. The above mentioned event was at the expense of Mr Fernando Zelada, General Manager of Mercadeando, that using applicative formats and practical cases transfers of an effective way to the participants, the knowledge and principal technologies referred to the topic. The favorable experience opposite to the course now is translated in the possibility of executing during the year trainings for FOGAPI's regional headquarters.

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